PROJECTS

MAJOR METROPOLITAN HEALTH SYSTEM

​Performed a broad-based analysis of current operations in their Office of Community Relations

Produced a Strategic Report and Mission Statement, the recommendations of which are continuing to be implemented

ECONOMIC DEVELOPMENT NON-PROFIT

​Developed a strategic plan with the Executive Director.

Professionalized oversight of their $35 million of real estate holdings

Advised on the successful refinancing of a $10 million mixed-use building

Served as temporary director of their associated Business Improvement District (BID) and three Merchants Associations

REAL ESTATE DEVELOPMENT COMPANY

​Set up systems to enhance financial reporting

Supervised receivables collection

Oversaw mid-project refinancing

General project management

CRIMINAL JUSTICE AGENCY

​Mapped data and work flows

Created performance targets and measurement tools

Developed and implemented new operational procedures

Shepherded staff from paper/Excel to Salesforce platform

Streamlined intake processes

Trained staff on new operational strategies

Supplied guidance for senior executives on change management

Provided leadership development to middle management

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