SERVICES

STRATEGY

Strategic plans, vision statement

Development and creation, mission statement

Change management prioritization

OPERATIONS

Systems Research and Evaluation

Analysis of work flow and data tracking

Staffing models

Gaps identification

Introduction of advanced management tools: performance metrics and tracking; Visio and Power Point mapping; critical indicator dashboards

TRAINING

One-on-one leadership development for middle managers and newly-promoted executives

Capacity-building for in-place staff

Employee engagement and motivation

SERVICE DELIVERY

Evaluation and design

Customer research

Implementation of industry best practices

FINANCE

Preparation of budgets, cash flows

Revenue cycle review

Refinancing: oversight and coordination

QUALITY ASSURANCE AND COMPLIANCE

Supervision of contractual and regulatory compliance

Systems introduction for compliance review, audit and internal tracking

Forensic investigation audits

Reporting systems

COMMUNITY RELATIONS AND DEVELOPMENT

Targeted community outreach

Program and institutional marketing

Grant and RFP preparation and oversight

Funding tracking and milestone reporting

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