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SERVICES
STRATEGY
Strategic plans, vision statement
Development and creation, mission statement
Change management prioritization
OPERATIONS
Systems Research and Evaluation
Analysis of work flow and data tracking
Staffing models
Gaps identification
Introduction of advanced management tools: performance metrics and tracking; Visio and Power Point mapping; critical indicator dashboards
TRAINING
One-on-one leadership development for middle managers and newly-promoted executives
Capacity-building for in-place staff
Employee engagement and motivation
SERVICE DELIVERY
Evaluation and design
Customer research
Implementation of industry best practices
FINANCE
Preparation of budgets, cash flows
Revenue cycle review
Refinancing: oversight and coordination
QUALITY ASSURANCE AND COMPLIANCE
Supervision of contractual and regulatory compliance
Systems introduction for compliance review, audit and internal tracking
Forensic investigation audits
Reporting systems
COMMUNITY RELATIONS AND DEVELOPMENT
Targeted community outreach
Program and institutional marketing
Grant and RFP preparation and oversight
Funding tracking and milestone reporting
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